Privacy Policy
Last updated: November 2024
1. Introduction
LVNG.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, company)
- Business data you upload for AI training
- Communications with our team
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Train your digital assistants on your business data
- Communicate with you about our services
- Ensure security and prevent fraud
4. Data Security
We implement enterprise-grade security measures including end-to-end encryption, access controls, and regular security audits. Your data is never used to train general AI models—it remains exclusively for your digital assistants.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@lvng.ai